When you need to make a claim
please read the following guide to help us help you



ALC Health changed underwriter from Allianz Worldwide Care to AXA PPP International on 01 December 2011. If your policy started, or renewed on or prior to 30 November 2011, your underwriter is Allianz Worldwide Care until your next renewal date (tip: your policy number will commence: P000)

If your policy started or renewed on or after 01 December 2011, the underwriter for your policy is AXA PPP International. I
f you are unsure or need any assistance, please call + 44 (0)1903 817970


   If the renewal date for your policy was before 01 December 2011 please click here for yourguide to making a claim and where to send your documents    If your policy began or renewed after 01 December 2011 please click here for our guide to help you make your claim

Depending upon when your policy with ALC Health was taken out or renewed, please choose from the two links above to download the correct claim form with details of where to send your documents.

When you need to make a claim, we want to make sure that the process is kept as simple and stress free as possible for you. So before you see your doctor or start any treatment, please read the section in your policy documents under the heading 'Assistance & Claims Procedure' carefully as this will help ensure that your claim is settled quickly.


If you have any questions about how to make a claim or are unsure when your current cover renews, please contact your nearest ALC Health Centre who will guide you through the process of making a claim.


+44 (0)1903 817970 (UK)
+34 952 93 16 09 (Spain)
+356 999 91038 (Malta)

or e-mail us at sales@alchealth.com